Card Issuing Officer

Job Summary

NowNow is currently hiring Card officers to join the team, if you're ready for your next challenge, NowNow is the right place for you.

Job Details

Job Description/Skill

•       As a Card Issuing Officer, your primary responsibility is to ensure safekeeping of blank cards and instant issuance of debit cards to customers after verification and validation of the customer in line with the NowNow debit card standard operating manual.

•       You are responsible for collection of debit cards.

•       You are required to engage the courier company for card pick up and dispatch to our customers

•       You will be responsible for managing and notifying head of cards operations for re-ordering of consumables to avoid stock out.

•       You are responsible for the database of the manifest provided by perso companies

•       You will are responsible for report generation of printed cards vis-a –vis collected cards by our customers, weekly, monthly and quarterly report

•       Maintenance of card collection register for ease of reconciliation

•       Maintenance of returned card register

•       Logging of card dispute for prompt resolutions

•       Working with other internal stakeholders as it relates to card issues

Requirements

•       University Degree

•       Good communication skills

•        Product knowledge

•       Applicants must have experience in similar job role in a fintech company.

•       High level of patience

•       Must have Empathy

•       Good judgement

•       Must be ready to travel

About Company

NowNow Digital Systems Ltd

https://nownow.seamlesshiring.com

NOWNOW is a Fintech platform that allows users to send and receive money, purchase airtime and pay bills with ease. We are the bridge to enabling the unbanked and fostering the efforts of financial inclusion. NOWNOW has always worked relentlessly to carefully create for its consumers a dynamic ecosystem of experiences within and beyond mobility. We focus on solving your everyday challenges by harnessing the one device we all carry: our mobile phones! We are on a mission to create new possibilities by making technology available to masses in Nigeria. A mission to empower each one of us!